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FAQ

Frequently Asked Questions

Need help? The answer is probably below!

Are there any contracts? Expand

No, there are no long term ‘locked in’ contracts.

All we ask is you give us a full months’ notice if you want to finish up, that’s it. Can’t get any fairer than that huh?

You can waive the 275 setup fee if you commit to an initial 6 month period.

(If you do come back the free setup you enjoyed initially will apply: 275 inc GST)

How do I get help? Expand

Depending on which plan you choose there is either online or priority phone service for all your support needs.

What if I want to send out a special offer to my clients? Expand

You simply let us know what you want to tell them about and we’ll send out a professionally written email to them on your behalf. (Program level and generous email send limits apply)

How do I get my content to you? Expand

We're committed to making this work for you so we'll send out a reminder each month for you to submit your content.

Here's the link as an easy reference:

https://www.smartemail.com.au/client/newsletter-content

 

Will I see the email campaign before it is sent? Expand

Yes, we'll send a test of the campaign to you first.

You do need to respond in a timely manner so we need that commitment from you!

Agreed and accepted?

We don't have time to micromanage, we just need it approved so we can get on with your marketing.

What if I want to have the campaign edited before it is sent? Expand

No problems. We love your feedback and input.

2 conditions:

  1. Your edit request is done in a timely manner
  2. Is limited to one edit only

Any more edits indicate that you really need to engage us a marketing agency, of which we'd love to do but that starts @ $1100 per month with a minimum 6 month commitment.

What if I'd like to further develop my email template design? Expand

We'd love to be a part of that, fees would apply but at a great rate and certainly worth the investment.

Speak.

Ready to get started?

We're ready to help you -

1: Choose a package

2: Setup your account

3: Import your contacts

4: Send your campaign

5: Send you your success report...

Are you ready?

Get Started

About Peter

Peter B Butler is a Lead Generation Strategist and is the Managing Director of Smarter Websites, Smart Email, Smarter Hosting and Smart Mortgage Marketing.

Testimonials

I’ve been using Smart Email for a few months now. I’ve been so happy with all components of Smart Email as it is so easy to put professional emails and forms together… Read more
Interaction with clients more pleasurable
I just wanted to say that my first look at smart email has been exciting. I have found the prompts and information easy to use with great explanations. The site is ver… Read more
My first look at smart email has been exciting
Your Smart Email system is a BIG time saver, great for data collecting, report compiling and performing these tasks and far better than more expensive systems on the mark… Read more
This is going to make my life so much easier
“I have been helping businesses with online marketing for the last 6 years and have never seen a better email marketing and CRM system to recommend to my clients. Wh… Read more
... never seen a better email marketing and CRM system
I’ve been using Smart Email for a few months now. I’ve been so happy with all components of Smart Email as it is so easy to put professional emails and forms together. … Read more
It has improved the quality of emails I send to clients...
Annette Stanton - International Life and Business Coaching
I just wanted to say that my first look at smart email has been exciting. I have found the prompts and information easy to use with great explanations. The site is ver… Read more
Trish Bartlett - Trish Bartlett Resources
This is going to make my life so much easier. Your Smart Email system is a BIG time saver, great for data collecting, report compiling and performing these tasks and f… Read more
Michelle de Villiers - Profitable Personnel Selection Specialist

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